ShockWatch Implementation Services: Set-Up, Training, and Verification for ShockWatch Equipment Monitors

Let our professionals guide you through the complete implementation process, step by step.

Service Offering

• On-site training — ShockWatch trains your operators and managers in correct use of the product and software, accelerating your return on investment
• Software installation — Whether you want to save the program on a single PC or many computers across your enterprise, ShockWatch works with your IT department to ensure proper software installation and functionality
• Database set-up — ShockWatch provides a thorough understanding of the database relationships needed to maximize the software functionality to your environment, and will populate the database for an additional fee
• Unit installation — Factory-trained representatives offer training and early-stage supervision for the proper installation of all ShockWatch Equipment Monitors
• Unit configuration — ShockWatch configures all of your Equipment Monitors to fit your needs
• Operation validation — ShockWatch ensures that all units perform optimally and meet your requirements

ShockWatch Implementation Services are available for any implementation that you require, including demonstrations, trial periods, or complete installations. Most implementations will require two on-site consultations.

First consultation (estimated time — two days)

ShockWatch visits your facility and provides:

• Training and supervision for the installation of one to three units
• Software configuration on one to three units
• Verification that the units are communicating properly
• Basic training on database decision points

Second consultation (estimated time — two days)

Customer must complete the installation of all units prior to the second consultation. ShockWatch visits your facility and provides:

• Complete software training
• Configuration of all Equipment Monitors
• Testing and verification of the performance of all Equipment Monitors
• Operator training to ensure that the devices are used correctly to realize full benefits

Customer Responsibilities

Before ShockWatch arrives, you must:

• Order all Equipment Monitors and have them in your facility
• Identify and have all resources available for device installation and IT assistance on the scheduled service dates
• Participate in a teleconference with ShockWatch Technical Support to determine readiness for Implementation Services

Contact Us

To learn more about our Implementation Services, Equipment Monitors or other damage prevention products, please contact us.