Welcome to the Knowledge Hub

Once a shipment leaves your dock, how do you know it will arrive at its final destination unharmed? Businesses usually don’t know about mishandling and recklessness until it’s too late. But just one act of carelessness can cause thousands of dollars in damage, insurance claims, returns, and unsatisfied customers.

You know what issues and risks your business faces. But you may not know how to address these problem areas. That’s why ShockWatch developed this Knowledge Hub. This resource will help you find the solutions that deliver knowledge throughout your supply chain. As a result, you’ll be able to realize a range of improvements, from an enhanced corporate image to increased profitability. Just fill out the form below to get started.

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Solutions for your Business

We're recommending the following resources based on the information you gave us:

  • Decreasing Product Loss, Damage, and Related Costs

    All types of fragile, sensitive, and perishable goods are susceptible to damage during shipping: pharmaceuticals, chemicals, electronics, artwork, medical devices, foods, beverages, and more. All it takes is a bump in the road or a moment of carelessness for a shipment to get hit, dropped, or upended — and ruined.

    Maybe you’ve already received customer complaints about damage. Or maybe you’re trying to prevent them. But how do you mitigate damage if you don’t know what is happening? Packing materials help, but they can only do so much. The key is to identify the weak link in your supply chain so you can get to the root of the problem. If you factor the cost of product damage into your cost of goods sold, minimizing damage will add money directly to your bottom line. Read on to learn how to do it.

  • Monitoring Impact and Vibration to Protect Sophisticated Equipment in Operation

    Monitoring vibration, impact, and other environmental conditions is critical to the performance and safety of special equipment like power transformers, wind turbines, and oil platforms. Lots of people depend on this equipment for industrial, commercial, and residential purposes. You need to keep it running with minimal interruption in order to meet customer demand, but you can’t be there 24/7 to supervise it. Luckily, ShockWatch® monitors can. Read on to learn how.

  • Supply Chain Management Systems That Improve Customer Satisfaction and Loyalty

    You do everything you can to ensure the quality of your product and accurate fulfillment of customer orders, but the moment that determines customer satisfaction is when they open the package. If your product travels any distance or sits on a shelf or in storage for any length of time before delivery, there’s a chance that something will happen to it that will end up disappointing your customer. Read on to learn how to minimize this chance with a supply chain management system.

  • Cold Chain Packaging Solutions for Maximizing Shelf Life

    In the perishable products world, expiration dates rule. It’s a real balancing act to synch up production and delivery schedules so that your goods make it to your customers on time instead of ending up ruined. But all it takes is a sudden spike or dip in temperature to throw everything off balance. Read on to learn how to mitigate this risk in your cold chain.

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